January 2017

No incidents reported for this month.

December 2016

Service Incident - Course Videos not displaying on select Firefox/Chrome browsers
After 24 hours we have not see or heard about any other issues involving the video player. We will continue to be in touch with Wistia, our Video Hosting service, to make sure that any new issues that might pop up will get squashed immediately.
Dec 14, 11:58 - Dec 15, 14:56 EST
Momentary Site Outage
This incident has been resolved.
Dec 1, 11:52-11:53 EST

November 2016

Admin Area Loading
Incident prohibiting access to sub-sections within the Admin Area has been identified and resolved.
Nov 30, 11:57 EST

October 2016

No incidents reported for this month.

September 2016

No incidents reported for this month.

August 2016

Unscheduled Maintenance
Everything should be working appropriately again
Aug 9, 15:53-16:09 EST

July 2016

No incidents reported for this month.

June 2016

High Error Rate
Everything is back online :)
Jun 10, 11:08-11:09 EST

May 2016

No incidents reported for this month.

April 2016

No incidents reported for this month.

March 2016

No incidents reported for this month.

February 2016

No incidents reported for this month.

January 2016

No incidents reported for this month.

December 2015

No incidents reported for this month.

November 2015

No incidents reported for this month.

October 2015

No incidents reported for this month.

September 2015

Paypal purchasing down
PayPal has fixed the issue.
Sep 21, 16:27-17:01 EST

August 2015

Site Down
This incident has been resolved.
Aug 11, 19:05-20:02 EST
Udemy Importer not working at the moment
This incident has been resolved.
Aug 6, 16:54 - Aug 7, 17:12 EST

July 2015

Issues chcking out with Paypal
This incident has been resolved.
Jul 29, 16:10 - Jul 30, 00:04 EST
Udemy Importer not working
This incident has been resolved.
Jul 20, 15:14 - Jul 21, 20:43 EST
Purchasing with stripe connect
The issue has been resolved.
Jul 13, 16:07-21:24 EST
DNS Issues
This incident has been resolved.
Jul 6, 17:36-21:20 EST

June 2015

Launching a fix to bring back file uploading
This incident has been resolved.
Jun 23, 14:51-16:54 EST
Student search is broken
This incident has been resolved.
Jun 19, 14:40-15:37 EST

May 2015

Support E-mail responses not being delivered
Fixed, sending normally now (as of 6 hours ago)
May 6, 14:37-21:25 EST
Changes in the Power Editor not saving
This incident has been resolved.
May 6, 13:10-17:00 EST
School creation not working
This incident has been resolved.
May 3, 15:32-16:05 EST

April 2015

Issue updating course promo videos
fied.
Apr 30, 21:15-22:52 EST
Domain creation issue
Working now.
Apr 13, 14:08-14:35 EST
investigating multiple email issue
We've isolated all of the problems and they've since been solved.
Mar 30, 10:47 - Apr 1, 14:51 EST

March 2015

Button to edit lectures not working on admin dashboard
Fix deployed.
Mar 27, 16:11-16:44 EST
Emails not sending to student
We've now resolved the issue and emailing students should be working as normal. Any emails that were held up should also have been sent now.
Mar 6, 11:39-17:48 EST
PDF Viewer wont show in Chrome
The problem with viewing pdfs has now been resolves and everything should be good to go :)
Mar 5, 16:40-23:04 EST
Uploading videos results in 'Video Not Found' message
The video uploader now works and should be good to go.
Mar 3, 11:29-11:49 EST

February 2015

No incidents reported for this month.